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Privacy Policy

JW Property Works 

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Last updated: November 2025

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JW Property Works  (“the company”, “the business”, “this service”) is committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, and stored when you contact the business or use its services.

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1. Information Collected

JW Property Works may collect the following information:

  • Your name

  • Property address where work is required

  • Contact details (phone number, email address)

  • Information relating to the services you request

  • Any additional details you provide relevant to the job

The business does not collect more information than necessary.

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2. How Your Information Is Used

Your information is used only for purposes directly related to providing services, including:

  • Responding to your enquiries

  • Preparing quotes or estimates

  • Scheduling appointments

  • Carrying out agreed work

  • Supplying invoices and receipts

  • Maintaining accurate financial and business records

Your data is not shared, sold, or used for marketing unless you have given explicit permission.

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3. Legal Basis for Processing

JW Property Works processes your information under the following lawful bases:

  • Contract: to provide quotes, respond to requests, and complete agreed work

  • Legal obligation: to meet tax and accounting requirements

  • Legitimate interests: to operate efficiently and communicate with customers

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4. Data Storage and Security

Steps are taken to ensure your information is stored securely, including:

  • Password-protected digital records

  • Secure handling and storage of any paper documents

  • Information accessible only to the business owner

Your data is retained only for as long as needed to provide services and satisfy legal obligations.

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5. Sharing of Information

Your personal information may only be shared with:

  • Accountants, for financial processing or compliance

  • Suppliers, where materials need to be ordered for your job (only relevant details are shared)

Information will never be shared with third parties for marketing or unrelated purposes.

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6. Your Rights

Under UK GDPR and data protection law, you have the right to:

  • Request access to the information held about you

  • Ask for corrections to inaccurate information

  • Request deletion of your information (when legally appropriate)

  • Object to or restrict processing in certain circumstances

  • Withdraw consent where consent is the basis for processing

To exercise these rights, please contact:

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7. Website Use (No Cookies)

The company’s website does not use cookies or tracking technologies.

No browsing data is collected, stored, or analysed when you visit the site.

If you choose to contact JW Property Works  through the website (such as via a contact form or email link), any information you submit will be processed in accordance with this Privacy Policy.

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8. Changes to This Policy

This Privacy Policy may be updated to reflect changes in regulations or business practices. The most recent version will always be available upon request.

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